Benefits:

Employee discounts
401(k)
Health insurance
Paid time off

You might be a great fit if…

You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You're motivated to learn new skills.

Job Summary:

We're looking for a highly dependable individual, familiar with common rental store items, to work in our rental department. The Rental Associate is responsible for coordinating and maintaining all activities of the rental department. Qualified candidates must be able to perform the following tasks with little or no supervision.

Responsibilities:

Build and maintain customer relationships.
Answer incoming phone calls and provide rental rates and quotes.
Check rentals in and out each day and maintain contract files and rental reservations.
Write rental contracts on a PC program.
Schedule pick-up and/or delivery of rental equipment and load/unload equipment.

Qualifications:

Able to work a flexible schedule to support business needs, including nights and weekends.
Superior organizational skills with attention to detail.
Strong computer skills and ability to learn computer-based concepts quickly.
Capable of handling multiple tasks at one time.
Good driving record, some delivery and pick-ups
Engage in discussions with customers related to the proper equipment based on customers’ needs.
Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
Aptitude/general knowledge of small engines.
Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.

Headquartered in Chicago, IL, True Value has a proud heritage of supporting the growth and success of independent retailers—it’s how we started, how we operate now and how we see the future. In an age of retail chains and big boxes, we understand that both retail and wholesale customers still value quality products, exceptional service and expert advice. This is the foundation of our business.

After seven decades working with independent hardware retailers, today’s True Value is not only a stalwart of the industry, but also has the experience, the relationships, and most importantly the network of independent stores to ensure a long and bright future for the business.

Committed to long-term sustained growth and success, True Value serves more than 4,500 stores worldwide with retail sales in their communities, totaling about $10 billion, with 13 regional distribution centers and approximately 2,500 True Value Associates.

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